FAQ(profile)

How can I open a case?

All cases are available on the main page. To open a case you need:

  • Log in using your STEAM account
  • Save your trading link from STEAM in your cs2shake profile
  • Refill your balance by clicking on the button and use the payment system that suits you
  • Select a case on the main page and click on it
  • On the case page click on the button and open it

Note:

Our algorithm will pick an item for you and you will see a notification overlay which will show you the item you have got.

Make sure that you can trade items with STEAM users and that your STEAM inventory privacy is set to “Public”. You can check this by sending a trade offer to a friend.

Check your Trade Offer URL on cs2shake and on STEAM – they should be the same. Whenever you create a new Trade URL, your old one will become useless. Please don’t forget to update it on cs2shake when you change it. You should not have any trading restrictions on STEAM.

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